Hard-to-reach members aren’t unreachable—they’re underserved by outdated outreach. Learn how human-centered engagement addresses real-life barriers and builds lasting healthcare connections.
Author Archive: Lauren Barca, VP of Quality
Reaching the Unreachable: Why Human-Centered Engagement Is the Missing Link in Behavioral Health
This article by Lauren Barca for Behavioral Health News explores why human-centered, relationship-based engagement is critical to reaching individuals with behavioral health needs, building trust, addressing social barriers, and improving care coordination, stability, and outcomes.
Prenatal Compliance: Solving SDOH Needs Builds Trust with Moms
Lauren Barca, MHA, RN, BSN, VP of Quality of 86Borders shares her views in HIT Consultant on why health plans must address SDOH and use personal engagement to improve prenatal care.
Lauren Barca, VP of Quality at 86Borders featured on Talking the Walk Podcast
Lauren Barca, VP of Quality at 86Borders featured on Talking the Walk Podcast
CMS Rebrands HEI to EHO4all: Breaking Down the Benefits for Health Plans Part Two
Part Two of this blog series delves deeper into how health plans can successfully maintain or elevate their CMS Star Ratings while ensuring compliance with the CMS renamed ruling.
Medicare Advantage in 2025: How to Handle CMS Changes, High Utilization, and SDOH Shifts
Medicare Advantage plans are under mounting pressure to deliver both quality care and measurable performance amid rising member utilization and sweeping changes to Star Ratings. Lauren Barca shares her insights on adaptability, stability, and financial success during a year of rapid change in this new HIMSS TV interview.
CMS Rebrands HEI to EHO4all: Breaking Down the Benefits for Health Plans Part One
Explore how the updated CMS Health Equity Index, now called EHO4all, helps health plans close care gaps and deliver excellent health outcomes. Learn how experts from 86Borders turn this policy shift into real, measurable impact.
2025 Medicare, Medicaid, Duals & Commercial Markets Forum
March 25-27, 2025
AHIP 2025
June 17-19, 2025
RISE Star Ratings Master Class
December 16-18, 2025










